We’re in an age where technology is rapidly changing, causing the business to accelerate at an unprecedented rate. While some of these advances are global, such as the rise of 5G technology, others affect us personally. In other words, all these technological innovations have a big impact on business and on personal lives.
The vast majority of these trends have long been predicted for quite some time. Apart from the availability of free internet connectivity, making it easy to make transactions such as lawyer contingency fees, some are integral in doing different other great things. Let’s examine these trends more closely.
Hyper Automation
Automation is the process of using technology to automate tasks that would rather require the need for humans. Generally, hyper-automation deals with applying more advanced technologies such as Artificial Intelligence (AI) and Machine Learning (ML) to increase the process of automation and augment humans.
It’s worth noting that hyper-automation extends beyond AI and ML. It spreads across sophisticated processes such as analysis, discovery, measurement, and monitoring, among many other activities.
Since there is no particular tool that can replace human beings, hyper-automation involves several tools such as Intelligent business Management Software (IPMS), Robotic Process Automation (RPA), and many others, with a core aim of making it easier for artificial intelligence to improve artificial intelligence.
Although hyper-automation is aimed at increasing efficiency and minimizing effort, it always leads to creating a “digital two of the organization” or (DTO). This goes a long way in allowing the organizations to visualize how different functions, processes, and key performance indicators interact.
Multi Experience
Unlike hyper-automation, multi-experience works by replacing technology-literate people with people literate technology. In other words, this trend evolves the traditional idea of a single point of interaction to involve different touchpoints and sensory interfaces such as computers and wearable sensors.
Although this trend is expected to shape the year 2021, it’s also expected to offer an ambient experience in the coming years. Today, it’s used to immerse experiences such as multichannel human-machine interface sensing technology, augmented reality (AR), mixed reality, and virtual reality, among others.
Internet of Behaviors
With recent events, the need for protocol monitoring, such as IoT, has never been so important. The internet of behaviors can be used to collect and merge data both from the physical and digital worlds, and this information can be useful in influencing behaviors through feedback loops.
For instance, if you are running a transportation company and have hired several drivers, you can use telematics to monitor your driver’s quick ranking of sudden turns. You can then use this data to improve your performance, routing, and safety, among many other aspects.
The internet of behaviors can not only gather but combine and process data from many different sources, as well. This technology can be utilized in collecting commercial customer data, data in government agencies, public sector, public domain deployments, and local tracking. Due to how the technology works, coupled with the increasing sophistication of the technology itself, you can expect this technology to take center stage in 2021 and the years to come.
The best thing about it is that it has ethical and societal implications that depend on an individual’s goals and outcomes. However, this technology’s success will greatly depend on privacy laws that govern different regions and countries.
Finally
2021 is shaping up to be quite different from the previous years in many ways. These technologies will not only change how 2021 will look, but they will also set precedence for how future technologies will work. Although there are adverse impacts of these tech trends on the workforce, there is no secret that 2021 will see the adoption of more technologies than ever before.